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TechCrunch
TechCrunch
2w ago 16 views

Adobe predicts AI-assisted online shopping to grow 520% during the 2025 U.S. holiday season

Adobe forecasts a 520% increase in AI-assisted online shopping for the 2025 U.S. holiday season, contributing to a total of $253.4 billion in online sales.
Adobe predicts AI-assisted online shopping to grow 520% during the 2025 U.S. holiday season
A What happened
Adobe Analytics has released its predictions for the 2025 U.S. holiday shopping season, estimating total online sales to reach $253.4 billion, reflecting a 5.3% year-over-year increase. The report highlights Cyber Monday as the peak shopping day, expected to generate $14.2 billion, up 6.3% from the previous year. Notably, AI-assisted shopping is set to surge, with a forecasted 520% increase in AI traffic to retail sites, driven by consumer interest in using AI for product research and recommendations. Mobile shopping is also on the rise, projected to account for 56.1% of online sales. Additionally, buy now, pay later services are expected to facilitate $20.2 billion in online spending, marking an 11% increase. Social media advertising is anticipated to significantly boost online revenue, with a 51% year-over-year increase.

Key insights

  • 1

    AI Traffic Surge

    AI-assisted shopping traffic is expected to increase by 520% this holiday season.

  • 2

    Mobile Shopping Growth

    Mobile devices are projected to account for 56.1% of online transactions.

  • 3

    Buy Now, Pay Later Expansion

    BNPL services are expected to drive $20.2 billion in online spending.

  • 4

    Cyber Monday Predictions

    Cyber Monday is forecasted to be the largest shopping day with $14.2 billion in sales.

  • 5

    Social Media Impact

    Social media advertising is expected to increase online revenue by 51% year-over-year.

Takeaways

The integration of AI and mobile technology is reshaping the landscape of holiday shopping.