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Big Think
Big Think
8mth ago 214 views

Use the Detour Technique to Manage Emotions in the Workplace

The article discusses the 'detour technique', a strategy to handle emotional situations in professional settings. It focuses on redirecting conversations to diffuse tension and create a more productive work environment.
Use the Detour Technique to Manage Emotions in the Workplace
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The article discusses the 'detour technique', a strategy to handle emotional situations in professional settings. It focuses on redirecting conversations to diffuse tension and create a more productive work environment.
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Key insights

  • 1

    Understanding the Detour Technique

    The detour technique involves redirecting the focus of a conversation when emotions run high. This helps in defusing potential conflicts and maintaining a calm atmosphere in the workplace.

  • 2

    Benefits of Emotional Management

    Implementing techniques like the detour approach can lead to better communication, improved team dynamics, and increased productivity by preventing emotional outbursts.

  • 3

    Practical Application in Meetings

    In team meetings, using the detour technique can help steer discussions away from sensitive topics and towards constructive dialogue, ensuring that all voices are heard without escalating tensions.