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TechCrunch
TechCrunch
2d ago 7 views

WhatsApp will curb the number of messages people and businesses can send without a response

WhatsApp is implementing limits on the number of messages users and businesses can send to unknown contacts without a response to reduce spam. This change is significant as it aims to enhance user experience amidst increasing unsolicited messages.
WhatsApp will curb the number of messages people and businesses can send without a response
A What happened
In an effort to tackle the growing issue of spam, WhatsApp is introducing restrictions on the number of messages that users and businesses can send to unknown contacts without receiving a reply. This change comes as the platform has evolved from a simple messaging app to a complex communication tool, leading to an influx of messages that can overwhelm users. The company has not disclosed the specific limits it is testing but has indicated that users will be notified when they are nearing these limits. This initiative follows previous measures, such as allowing users to unsubscribe from marketing messages and limiting the number of broadcast messages. WhatsApp aims to enhance the messaging experience for its users, particularly in regions like India, where the app has a significant user base and where spam messages have become increasingly prevalent.

Key insights

  • 1

    Spam Reduction Strategy

    WhatsApp's new limits aim to reduce unsolicited messages.

  • 2

    User Experience Focus

    The changes are designed to improve overall user messaging experience.

  • 3

    Testing in Multiple Countries

    The new messaging limits are being tested in various countries, including India.

Takeaways

WhatsApp's initiative to limit message sending to unknown contacts is a proactive step towards enhancing user experience and reducing spam, reflecting the platform's commitment to maintaining a healthy communication environment.