AI shopping agents are transforming retail by automating consumer interactions, posing challenges for traditional retailers who must adapt to maintain relevance.
BCG
Only 5% of companies are successfully leveraging AI for significant value, while 60% see minimal gains despite investments, according to BCG research.
Airlines are adopting AI to enhance operations and customer experiences, aiming for higher profitability and efficiency amidst industry challenges.
Social businesses blend profit and social impact, leveraging corporate expertise to address societal challenges effectively.
Geopolitical shifts are reshaping the global services trade landscape, with digital services becoming focal points in international commerce and regulatory scrutiny.
AI is reshaping workplace roles and structures, pushing organizations to adapt talent strategies for an AI-first future.
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